📄 Terms & Conditions 

Welcome to Qaswa Leather. These Terms and Conditions govern your access to and use of our website, as well as any purchases made through the platform. By using our services, you agree to be legally bound by the terms outlined below. If you do not accept these Terms, please do not use this website.

🛍️ 1. Scope of Service

Qaswa Leather is a custom leather garment manufacturer specializing in handcrafted leather jackets, shirts, pants, chaps, and vests. We create personalized leather pieces tailored to your exact measurements, color preferences, and leather type selections.

By using our website, you confirm that:

  • You are at least 18 years old, or using the platform with parental consent
  • You agree to follow all applicable local and international laws

🛒 2. Orders & Payments

All orders are subject to availability and acceptance.

  • We reserve the right to cancel any order at our sole discretion (including suspected fraud or errors).
  • Payments must be made through secure payment gateways listed on our site (e.g. Stripe, PayPal).
  • By placing an order, you confirm that the payment method belongs to you.
  • All custom orders require accurate measurements and specifications provided by you.

📦 3. Production & Delivery

  • Production time: 1 to 3 weeks after order confirmation and measurements approval (custom-made items require additional crafting time)
  • Shipping time: 3 to 7 business days (depending on location)
  • Carriers: DHL, FedEx, UPS, and other reliable partners
  • We are not liable for delays caused by customs, incorrect addresses, or force majeure
  • You are responsible for providing accurate measurements and shipping information

🔄 4. Returns & Refunds

Due to the custom nature of our products, returns and refunds are subject to specific conditions:

  • Custom-made items are non-refundable unless the product is faulty, damaged, or does not match your approved specifications
  • If there is a manufacturing defect or error on our part, we will remake the item or issue a full refund
  • Any return request must be made within 14 days of delivery
  • Items must be unused and in original condition
  • Refunds are processed within 7 to 10 business days after inspection and approval

©️ 5. Intellectual Property

All content on Qaswa Leather’s website  including images, product designs, logos, graphics, and text is protected by intellectual property laws. You may not copy, download, distribute, or reuse any content without our prior written consent.

🚫 6. Prohibited Use

By using this website, you agree not to:

  • Engage in hacking, scraping, or unauthorized access
  • Upload harmful software or code
  • Use this site for illegal or fraudulent purposes

Violations may result in legal action and permanent ban.

⚠️ 7. Limitation of Liability

Qaswa Leather shall not be held responsible for:

  • Any indirect, incidental, or special damages
  • Delays in production or delivery beyond our reasonable control
  • Technical issues with the website or payment systems
  • Measurement inaccuracies provided by the customer

Use of this website and our products is at your own risk.

🔁 8. Modifications

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting. Continued use of the website means you accept the revised Terms.

⚖️ 9. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes will be resolved under the applicable jurisdiction and courts of Pakistan.

📩 10. Contact Us

For questions or feedback regarding these Terms and Conditions, please contact:

📧 Email: info@qaswaleather.com
📱 Phone: +92 300 9613677
🌐 Website: www.qaswaleather.com

Qaswa Leather – Crafting Quality. Tailoring Perfection. Building Trust.